Refund Policy for Ecore Application

Thank you for choosing the Ecore application ("App") developed by Ecore Business Solutions & Trading ("Ecore," "we," "us," or "our"). This Refund Policy outlines the terms and conditions regarding refunds for services booked or orders placed through the App.

By using the Ecore App, you agree to abide by the terms and conditions of this Refund Policy. If you do not agree with any provision of this Policy, please do not use the App.

1. Refunds for Services

• Refund Eligibility: Refund eligibility for services booked through the Ecore App is subject to the cancellation and refund policy of the respective service provider. Users should review the cancellation and refund terms specified by the service provider before initiating a refund request.

• Refund Processing: If a refund is requested and approved by the service provider, Ecore will facilitate the refund process on behalf of the user. Refunds will be processed using the original payment method used for the booking, unless otherwise specified by the service provider.

• Refund Timelines: Refund processing times may vary depending on the payment method and financial institution. Ecore will make reasonable efforts to process refunds promptly, but we cannot guarantee specific timelines for refund processing.

2. Refunds for Orders

• Refund Eligibility: Refund eligibility for orders placed through the Ecore App is subject to the refund policy of the respective vendor or seller. Users should review the refund policy specified by the vendor or seller before initiating a refund request.

• Refund Processing: If a refund is requested and approved by the vendor or seller, Ecore will facilitate the refund process on behalf of the user. Refunds will be processed using the original payment method used for the order, unless otherwise specified by the vendor or seller.

• Refund Timelines: Refund processing times may vary depending on the payment method and financial institution. Ecore will make reasonable efforts to process refunds promptly, but we cannot guarantee specific timelines for refund processing.

3. Ecore's Role

• Facilitation of Refunds: Ecore acts as a platform for users to book services or place orders with third-party service providers and vendors. While we facilitate refunds, we are not responsible for refund decisions or timelines, which are determined by the respective service providers or vendors.

4. Changes to this Refund Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated Policy on this page. We encourage you to review this Policy periodically for any changes.

5. Contact Us

If you have any questions or concerns about this Refund Policy or our refund practices, please contact us at [contact@ecore.com].

By using the Ecore App, you acknowledge that you have read and understood this Refund Policy and agree to be bound by its terms and conditions.